Costa Energy - Privacy Policy

Privacy policy

Last updated: March 5, 2026

Costa Energy operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

Contact details: including your name, address, billing address, shipping address, phone number, and email address.
Financial information: including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.
Account information: including your username, password, security questions, preferences and settings.
Transaction information: including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.
Communications with us: including the information you include in communications with us, for example, when sending a customer support inquiry.
Device information: including information about your device, browser, or network connection, your IP address, and other unique identifiers.
Usage information: including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
From our partners or other third parties.

How We Use Your Personal Information

Provide, Tailor, and Improve the Services: We use your personal information to provide you with the Services, process your payments, fulfill your orders, remember your preferences, send notifications related to your account, manage your account, arrange shipping, enable reviews, and create a customized shopping experience.
Marketing and Advertising: We use your personal information to send marketing communications and show online advertisements for products or services on the Services or other websites, including based on your previous purchases or activity.
Security and Fraud Prevention: We use your personal information to authenticate your account, provide secure payment and shopping, detect or investigate fraud, protect public safety, and secure our services.
Communicating with You: We use your personal information to provide customer support and maintain a business relationship with you.
Legal Reasons: We use your personal information to comply with law, respond to legal processes, enforce terms or policies, and protect the Services or others.

How We Disclose Personal Information

With vendors, and other third parties who perform services on our behalf.
With business and marketing partners for advertising purposes, including personalized ads.
When you direct or consent to disclosure, such as for shipping products or social media integrations.
With affiliates or within our corporate group.
In connection with business transactions like mergers or legal obligations.

Third Party Websites and Links

The Services may link to third-party websites. We are not responsible for the privacy or security of these sites. Review their policies before sharing information.

Children's Data

The Services are not intended for children. We do not knowingly collect personal information about children under the age of majority. Parents or guardians can request deletion of their child’s data.

Security and Retention of Your Information

No security measures are perfect. We cannot guarantee “perfect security.” Retention depends on account maintenance, service provision, legal compliance, dispute resolution, or contract enforcement.

Your Rights and Choices

Right to Access / Know
Right to Delete
Right to Correct
Right of Portability
Right to Opt out of Sale or Sharing for Targeted Advertising
Managing Communication Preferences

Complaints

International Transfers

Personal information may be transferred, stored, and processed outside your country. Transfers from the EEA or UK rely on recognized transfer mechanisms like Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will post the revised version on this website, update the “Last updated” date, and provide notice as required.

Contact

If you have questions or wish to exercise your rights, contact us at:

Email: info@costaenergyco.com
Address: 2565 Arroyo Dr, Santa Clara, CA 95051, US